Making calls through Rival5 service using previously authorized cell phones and telephone numbers
Accessing the Personal Virtual Assistant
To access the personal virtual assistant,
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From a previously authorized cell phone / home phone,
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call your building’s auto attendant (usually the main number) *some systems may have some different configurations and you may need to call a different number in order to access the personal virtual assistant
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The system will automatically recognize that you are “your extension” and are wanting to access the PVA.
If your cell phone is authorized, you will hear a prompt when you call the main number instead of the regular recording,
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To place an outbound call, press 1.
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To go to your mailbox, press 3.
- To go to the auto attendant, press 4.
To place an outbound call,
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Press 1 off of the main number prompt and enter your access code (this is your mailbox PIN).
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After entering your access code, enter the ten-digit number (815-717-2052), followed by the pound key.
- You will be connected to the number and your outbound caller ID will show the school’s caller ID.
To go to your mailbox,
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Press 3 off of the main number prompt and enter your access code.
- You will gain access to your voicemail as if you were in front of your phone.
To go to the auto attendant,
Press 4 off of the main number prompt and you will be connected to the regular auto attendant recording.