Caller-ID Masking / Call Through

Accessing the Personal Virtual Assistant

To access the personal virtual assistant,

• From a previously authorized cell phone / home phone,

  • call your building’s auto attendant (usually the main number) *some systems may have some different configurations and you may need to call a different number in order to access the personal virtual assistant

• The system will automatically recognize that you are “your extension” and are wanting to access the PVA.

If your cell phone is authorized, you will hear a prompt when you call the main number instead of the regular recording,

• To place an outbound call, press 1.

• To go to your mailbox, press 3.

• To go to the auto attendant, press 4.

To place an outbound call,

• Press 1 off of the main number prompt and enter your access code (this is your mailbox PIN).

• After entering your access code, enter the ten-digit number (815-717-2052), followed by the pound key.

  • You will be connected to the number and your outbound caller ID will show the school’s caller ID.

To go to your mailbox,

• Press 3 off of the main number prompt and enter your access code.

  • You will gain access to your voicemail as if you were in front of your phone.

To go to the auto attendant,

Press 4 off of the main number prompt and you will be connected to the regular auto attendant recording.